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  • Me → Subscription, 2 taps. If you bought from a store, the store settings.

  • For web subscriptions you can ask for a full, no-questions refund within 14 days of the first payment.

  • Nobody, including the support team, can read your chats. They reach the anonymous pool only with your explicit consent.

  • No. It says it does not know when there is no source and points sensitive topics to an expert.

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FAQ

Aklındaki soru büyük ihtimalle burada

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Some of these answers are not yet approved in English; we show the approved Turkish text.

7 questions listed

Genel

Aile içi öğrenme ve kaynaklı rehberlik platformudur.

Ücret & abonelik

Web'den aldıysan Ben → Abonelik ekranından; mağazadan aldıysan mağaza abonelik ayarlarından. Dönem sonuna kadar erişimin sürer.

İlk ödeme tarihinden itibaren 14 gün içinde tam iade talep edebilirsin.

Mahremiyet

Destek ekibi dahil kimse sohbetlerini okuyamaz. Anonim havuza ancak açık rızanla aktarılır.

Yapay zekâ & kaynaklar

Hayır. Kaynakta yoksa bilmiyorum der; hassas konularda ehline yönlendirir.

Hesap

Ben → Ayarlar bölümünden hesabını silebilirsin; 30 gün geri alınabilir.

Kriz & güvenlik

Destek yanıtını bekleme. 183 veya 112'yi ara.

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In an emergency, do not wait for a support reply: 183 · 112

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In an emergency: 183 · 112

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